1. Locate the My Computer icon, either on the Desktop or Start menu.
   
   
2. Right-click on the My Computer icon. A menu will appear.
   
   

   

   
   
3. Left-click on Properties to select it from the menu. The System Properties window will appear.
   
   
4. Click the Device Manager tab. The Device Manager window will open.
   
   

   

   
   
5. We recommend viewing Device Manager in the default view ('Devices by type'), as in the example below:
   
   

   

   
   
6. To change to this view, click on the radial next to View devices by type below the Device Manager tab.

1. Locate the My Computer icon, either on the Desktop or Start menu.
   
   
2. Right-click on the My Computer icon. A menu will appear.
   
   
3. Left-click on Properties to select it from the menu.
   
   

   Figure 1: From the Desktop

   

   
   

   Figure 2: From the Start menu

   

   
   
4. The System Properties window will open. Click on the Hardware tab, and then Device Manager.
   
   

   

   
   
5. The Device Manager window will open.
   
   
6. We recommend viewing Device Manager in the default view ('Devices by type'), as in the example below:
   
   

   

   
   
7. To change to this view, click on View, and then click on Devices by type from the menu.
   
   

   

   
   
8. If you see the screen below, click on the [+] plus by the computer icon to expand the list.
   
   

   

   
   

   Note:
   If Device Manager is "empty" (not showing the computer or any devices), check that the Plug and Play service is 'Started' and 'Automatic' in services.msc. If it remains blank when this service is active, contact Microsoft for support.

1. Click on the  Start button to open the Start menu.
   
   
2. Click on to the Start Search box.
   
   

   

   
   
3. Type Device Manager into the Start Search box.
   
   

   

   
   
4. Windows will populate the results and Device Manager will be displayed. Click on Device Manager under the Programs result.
   
   

   

   
   
5. Click on Continue if you receive a User Account Control permission request from Windows to open the Microsoft Management Console.
   
   

   

   
   
6. If prompted, enter your Windows user account password then click Continue. The Device Manager window will now open.
   
   
7. We recommend viewing Device Manager in the default view ('Devices by type'), as in the example below:
   
   

   

   
   
8. To change to this view, click on View, and then click on Devices by type from the menu.
   
   

   

   
   
9. If you see the screen below, click on the [+] plus by the computer icon to expand the list.
   
   

   

   
   

   Note:
   If Device Manager is "empty" (not showing the computer or any devices), check that the Plug and Play service is 'Started' and 'Automatic' in services.msc. If it remains blank when this service is active, contact Microsoft for support.

1. Move the mouse cursor to the bottom or top-right of the screen and click the Search icon (highlighted below) from the menu that appears.
   
   

   

   
   
2. Type Device Manager in the Search bar and press Enter. Select Settings under the Search bar and click on Device Manager on the left side of the screen.
   
   

   

   
   
3. The Device Manager window will now open.
   
   
4. We recommend viewing Device Manager in the default view ('Devices by type'), as in the example below:
   
   

   

   
   
5. To change to this view, click on View, and then click on Devices by type from the menu.
   
   

   

   
   
6. If you see the screen below, click on the arrow by the computer icon to expand the list.
   
   

   

   
   

   Note:
   If Device Manager is "empty" (not showing the computer or any devices), check that the Plug and Play service is 'Started' and 'Automatic' in services.msc. If it remains blank when this service is active, contact Microsoft for support.

Device Manager

• We recommend viewing Device Manager in the default view ('Devices by type'), as in the example below:
  

  

  
  

• To change to this view, click on View, and then click on Devices by type from the menu.

  

• If you see the screen below, click on the arrow by the computer icon to expand the list.

  

Note:
If Device Manager is "empty" (not showing the computer or any devices), check that the Plug and Play service is 'Started' and 'Automatic' in services.msc. If it remains blank when this service is active, contact Microsoft for support.